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FAQ

What are “open edition” prints?


These are prints of unlimited quantity, which Line Pieces will not run out of. You can always order the one you prefer. 


If an item is sold out, will it be available in the future? 


No. Only a drawing could be sold out and the drawings are unique pieces, which will not be replicated exactly the same way. So if you feel attached to one, do not hesitate for too long.  


What are my payment options?


Card payments are accepted. All payments are processed securely by Stripe.


Where do you ship? 


Currently I ship only to Europe and North America. Processing time takes 2-5 business days. Shipment is covered by Line Pieces, but any additional payments (taxes and fees) which might occur, as well as any delays in post office or customs are not Line Pieces’ responsibility. Please get familiar with your local regulations in advance. 


Can I return an item?


Returns and exchanges are only accepted in the case of damaged items. If you have received your purchase and it is damaged, please contact me within 5 days of delivery and ship back within 7 days of delivery. Customers are responsible for the shipping costs in case of a return.


Do you do custom orders?

Please contact me and let’s talk about that. Custom orders and commissions are possible.